Customer experience: Marta's journey

Drawn persona, an emotion curve that draws itself with chained faces, quotes, NPS with an equation, matrix, Morph and rating.

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Cover of the presentation “Customer experience: Marta's journey”

What’s inside

  1. Marta's journey
  2. Marta
  3. Her visit, step by step
  4. What they told us
  5. Would they recommend us?
  6. What we fix first
  7. Her visit, step by step
  8. After the three-month pilot
  9. Every visit is a story.

How to use it

  1. Click Use this template: it opens in Revela, in your browser. Nothing to install.
  2. Replace the text, images and data with your own. The speaker notes tell you what to say on each slide.
  3. Present it with your phone as a remote, share it with a link or download it as PowerPoint.

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